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Terms Conditions: Your Account, Your Responsibility

We've written our terms to explain how your account operates, what we expect when you deposit through bKash, Nagad or Rocket, and how game conduct, withdrawals and disputes are handled. Read them before you open an account so you know exactly where you stand.

Account eligibilityPayment & withdrawal rulesGame conduct policyDispute resolutionJurisdiction notice
Tbajee Com APK Terms Conditions: Your Account, Your Responsibility
TERMS QUESTIONS

Ask About Account Rules or Eligibility

If any clause in our terms is unclear, or you need to confirm your eligibility before opening an account, reach us through the channels below. We handle terms queries during business hours and respond to written requests within one working day. Bring your account number and the specific clause reference so we can give you a precise answer.

Live Chat Open the chat widget in the account dashboard or on any page footer. Tell the agent which terms section you're asking about and they'll walk you through the clause or point you to the right document page.
Email Support Send your terms question to the support address listed in your account settings. Include your registered mobile number and the clause number if you have it.
Help Centre Browse our terms FAQ in the help section. It covers account eligibility, Deposit references, withdrawal verification, bonus rules and what happens if you self-exclude. Each answer links to the relevant terms clause for reference.
HOW WE ENFORCE TERMS

Verification, Records and Your Rights

We enforce these terms through identity verification at sign-up, transaction monitoring for unusual deposit or withdrawal patterns, and periodic account reviews when regulatory obligations require them. Every account action—deposits via bKash, Nagad or Rocket, game rounds, withdrawal requests—is logged and retained for the period local law mandates. You can request a copy of your account history, ask us to correct inaccurate personal data, or close your account and request data deletion where permitted by law. Contact support with your request and we'll process it within the timeframe our data-protection obligations allow.

Identity Check

We verify your mobile number at sign-up and may ask for a national ID scan, utility bill or selfie before processing your first withdrawal. This protects your account and meets anti-money-laundering requirements for payment processors.

Transaction Logs

Every deposit, wager, win and withdrawal is recorded with a timestamp and transaction ID. You can view your full account history in the dashboard, and we keep these records for the period required by financial-services and gaming regulations.

Data Requests

Request a copy of your personal data, ask us to correct an error, or submit an account-closure and data-deletion request by emailing support. We respond within the timeline set by applicable data-protection law and confirm each step by email.

Terms Updates

When we update these terms we post the new version in your account dashboard and send an email to your registered address. Continued use of your account after the notice period means you accept the updated terms.

Common Questions About Our Terms

Account eligibility depends on your local law and whether your region permits online gaming. You must meet the minimum legal age in your jurisdiction, provide accurate identity details and pass our verification checks before you can deposit or play.

Accounts opened with false names, addresses or payment details are suspended immediately. Any balance may be forfeited and we will not process withdrawals until you complete identity verification with genuine documents that match your registration details.

No. Every deposit must come from a mobile wallet or bank account registered in your own name. Third-party deposits are flagged by our payment processor, and we will ask you to verify ownership before crediting your balance or processing any withdrawal.

We email your registered address and post a notice in your account dashboard whenever we revise the terms. The notice includes a summary of changes and the date the new version takes effect. Review it before you continue using your account.

Open a dispute through the support tab in your account dashboard within 48 hours of the round. Provide the game name, round ID and a description of the issue. We review the server log and reply with our finding and any balance adjustment if the dispute is upheld.

Yes. Contact support with your account number and request closure. We close the account immediately and delete your personal data within the retention period required by financial and gaming regulations. Transaction records may be retained longer where law requires it.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.